FAQs

ARE YOUR PRODUCTS AUTHENTIC?

Absolutely! You will only find 100% authentic sneakers at DoorstepDrip. Our team thoroughly check all products, and with years of experience we can guarantee them to be brand new and 100% original. Buy with confidence and join the 450+ happy customers!

HOW DO I PLACE AN ORDER?

Our favourite question! Ordering from our website has never been easier thanks to our quick 1-page checkout. Simply select your correct size following our size guide listed under each product, and proceed to add your item/s to cart and checkout. Either use one of our express checkout options, e.g. Shop Pay or Apple Pay, or enter your email address and continue to pay with your Credit/Debit card. Scroll down to fill in your Shipping & Payment information and once all details have been entered correctly simple click Place Order and let us work our magic to get your drip right to your doorstep!!

HOW LONG IS SHIPPING?

We aim to get your order to you as fast as possible. Delivery times are typically between 1 - 5 working days. If you need your items urgently just contact us before placing your order and we will let you know how soon we can get them to you. However, we do have a dedicated collection on our website showing all the sneakers available to order with Next Day Delivery - specified on selected sizes only (Mon - Fri).

HOW DO YOUR SHOES FIT?

Depending on the brand and silhouette of the sneaker, the size you may require can change. On every product page below the description we have a section advising the way in which size and the fit of the shoe may differ. Of course, everyone's feet are different and with our exchange policy we can always make sure you get the right size you need!

HOW CAN I TRACK MY ORDER?

We will keep you updated throughout and we'll provide tracking number once shipped to your email.

CAN’T FIND THE SHOE YOU’RE LOOKING FOR?

If you can't find the shoe style or size you are after you can either fill out our contact form here, email us at doorstepdrip@gmail.com, or send us an Instagram DM @doorstepdrip with your query and we'll quote you a price to source them for you!

WHO DO WE SHIP WITH?

We use Royal Mail Tracked or Signed For Services, however if for any reason we need to use another courier to ship your parcel we will let you know.